Coleshill Passes with Excellent Results

Universal Care Services would like to congratulate all staff at our Coleshill Branch for an excellent CQC inspection report. On 1st May 2014 our Coleshill Branch underwent a routine inspection and all standards were met.

Both staff members and clients were interviewed by our inspector. Very positive feedback was received. One client stipulated "I never realised there were so many nice people in the world – it's changed my opinions of youngsters." A further service user stated "The care workers are very good…they treat me with respect." A third person said, "If I'm a bit down, they talk to me and jolly me along."

Speaking about the inspection company director Jeb Singh stated ‘I am extremely proud of all staff at our Coleshill branch. They have worked extremely hard over the past year since incorporation to provide a good quality service. As a company Universal invests heavily in our workforce development and the results are testament in our recent inspection report.’ The report is available online by accessing the Care Quality Commission website.

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